Refund policy

Return Policy

At π‘’π“‹π‘’π“‡π“Žπ“‰π’½π’Ύπ“ƒπ‘”π’Έπ“Šπ“‰π‘’, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely pleased with your order, we are here to make it right. Please read our return policy carefully to understand your options and obligations when returning items.

1. Eligibility for Returns:

  • Items must be returned within 14 days of receipt.
  • The item must be in its original condition, unused, and in its original packaging.
  • Any product that is damaged, used, or not in its original packaging may not be eligible for return.

2. How to Initiate a Return:

  • To initiate a return, please contact our customer service team at everythingcute.customerservice@gmail.com within 14 days of receiving your order.
  • Please provide your order number and details of the item(s) you wish to return.
  • Our customer service team will guide you through the return process and provide you with a return authorization if applicable.

3. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
  • We recommend using a trackable shipping method to ensure the safe return of your item(s).
  • Shipping costs are non-refundable.

4. Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
  • Please note that depending on your payment method and financial institution, it may take additional time for the refund to be reflected in your account.

5. Exceptions:

  • Certain items may not be eligible for return due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on our website.
  • Customized or personalized items may not be eligible for return unless they are defective or damaged.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as quickly as possible.
  • Please provide photos of the damaged or defective item(s) to expedite the resolution process.

7. Final Sale Items:

  • Items marked as final sale are not eligible for return or exchange unless they are defective or damaged upon receipt.

8. International Returns:

  • International returns may be subject to additional shipping costs and customs duties. Customers are responsible for these charges.

9. Contact Us:

  • If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at everythingcute.customerservice@gmail.com.

We thank you for choosing π‘’π“‹π‘’π“‡π“Žπ“‰π’½π’Ύπ“ƒπ‘”π’Έπ“Šπ“‰π‘’. Your satisfaction is our priority, and we are committed to providing you with the best possible shopping experience.